Terms of Sale
For customers with established credit, payment terms are 1% 15 Days, Net 30. All orders are subject to the
approval of the Credit Department. Payments should be mailed to the remit to address on the invoice. A service
charge will be added to all amounts not paid within 30 days.

Returns and Cancellations
Frank’s Supply’s desire is to handle all returns in a fair and flexible manner. Please contact a customer service
representative prior to returning any merchandise for approval. Frank’s requires original invoice on all returned
merchandise and reserves the right to apply restocking or handling charges. Special order or custom manufactured
items may not be returned or canceled without the supplier’s consent.

Delivery and Freight
Frank’s Supply offers free delivery on sales orders (excludes rental orders) delivered from our warehouse and
made by our truck fleet during normal delivery schedule. Special delivery requests, direct shipments from the
manufacturer or UPS or common carrier from our warehouse are F.O.B. shipping point unless otherwise quoted.
Special or non-stock orders are plus freight.

Warranty
Products listed in this catalog are warranted to the final consumer by their manufacturer. Copies of such warranties
are supplied with the product or are available from the manufacturer. Upon request, Frank’s Supply will
furnish manufacturers’ warranties free of charge.

Specifications
Frank’s Supply has made a diligent effort to illustrate and describe the products in this catalog. These are for
reference only, and description and specifications are subject to change.